Skepticism of Ambient AI Scribes

Given what's at stake, and given what's happened in the past... You should absolutely be skeptical of having ambient AI scribes join your next therapy session.


Note: Jon is very proud of this meme below... It's based on a clip of an upcoming documentary about Elizabeth Holmes from Theranos.

A meme from the upcoming Elizabeth Holmes documentary with Nathan Fielder.

When a company wants to record and transcribe (and frequently retain) your most private conversations... whether it's a therapy session or some other clinical interaction...

You are right to be skeptical.

Especially when they use misleading or super-generalized terms like "ambient" or "encryption" or "de-identified".

We've seen data breaches before. We've seen data misused before. We've seen features exaggerated before.

Sure, this isn't Elizabeth Holmes, Theranos, and blood tests.

But it's still critical to look at any technology that seems almost "too good to be true" with a healthy amount of skepticism. Why do they choose the words that they do? Why do they hide or bury other elements? If they gain your trust, who wins? And if they make a mistake, who loses?

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