Here's a question for therapy clients and therapists alike:
What's the shelf life of your therapy session conversation?
Because it used to be... 0 seconds.
You said stuff to your therapist. Your therapist said stuff back. And then you left the room (or exited the telehealth session).
Your therapist then jotted down their notes, with only the pertinent details. Obviously not every word verbatim. That would just be silly.
But now with ambient listening and AI scribes?
That conversation has a shelf life of... greater than zero seconds.
Is it minutes? Hours? Days? Years? (Yes, some of these companies keep it around for years!)
Or some keep it around indefinitely! (Although they declare it's been "de-identified"... which is a whole different topic for a different day...)
We know we're not the people who think this, but -- we prefer when our super personal and private therapy conversations expire as soon as we utter the words. There's no need for them to stick around.

